CMX Hub Features Ben’s Friends

Ben’s Friends co-founder Ben Munoz shared in CMX Hub how to build trust from patients with rare diseases.

According to Munoz, making members feel welcomed is key. The welcome is the most important piece of the community membership cycle. When a new member joins, they are warmly greeted by lots of veteran members who trusted the community and so new members feel the warmth and friendliness. Read more from this article.